TERMS AND CONDITIONS OF SALE
1. Introduction
These Terms and Conditions govern the sale of products ("Products") by TreeNut Cheezery ("we", "us", "our") to you, the customer ("you", "your"). By placing an order with TreeNut Cheezery, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
2. Orders
2.1 All orders are subject to availability. We reserve the right to refuse any order for any reason.
2.2 Once your order is placed, we will send an acknowledgment email confirming receipt of your order. This does not constitute acceptance of your order.
2.3 Acceptance of your order and the formation of a contract between us will only occur when we dispatch the Products to you.
3. Product Information
3.1 We make every effort to display the Products, including descriptions, pricing, and availability, as accurately as possible. However, we cannot guarantee that all information is error-free.
3.2 TreeNut Cheezery reserves the right to amend the specifications of Products without prior notice to ensure continuous product improvements.
4. Pricing and Payment
4.1 Prices for Products are quoted in Indonesian Rupiah (IDR) and include applicable taxes unless otherwise stated.
4.2 We reserve the right to change prices without prior notice. However, any changes will not affect orders that have already been accepted.
4.3 Payments must be made through the payment methods available on our website.
5. Delivery
5.1 We deliver across Indonesia and internationally where possible. Delivery times and fees vary depending on your location and will be provided at checkout.
5.2 Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by factors beyond our control, such as customs delays or natural disasters.
5.3 Ownership of and risk in the Products will pass to you upon delivery.
6. Returns and Refunds
6.1 Due to the perishable nature of our Products, we do not accept returns or offer refunds unless the Products delivered are faulty or damaged.
6.2 If you receive a faulty or damaged Product, please contact us to arrange a replacement or refund. Photographic evidence may be required.
7. Product Use and Storage
7.1 We provide guidelines for the proper storage and consumption of our Products. It is your responsibility to follow these guidelines to ensure the quality and safety of the Products.
7.2 We are not liable for any health issues arising from improper storage or consumption of the Products.
8. Limitation of Liability
8.1 TreeNut Cheezery will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our Products.
8.2 Our liability is limited to the replacement or refund of the defective Products only.
9. Intellectual Property
9.1 All intellectual property rights in our Products, website content, and branding, including but not limited to trademarks, logos, and design elements, are owned by TreeNut Cheezery. You may not use any of these elements without our express written consent.
10. Data Protection
10.1 We are committed to protecting your privacy. All personal information provided during the order process will be handled in accordance with our Privacy Policy.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Jakarta.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
TreeNut Cheezery
Email: [email protected]
Phone: +62 821-4559-0321
Website: www.treenutcheezery.com