Operations Manager

Name: Camembert
Brand: TreeNut Cheezery
SKU: camembert
Price: 110000 IDR
Availability: InStock

Gianyar, BA, Indonesia

Melamar Sekarang!

FULL-TIME | ON-SITE | PERMANENT | START EARLY JUNE

We're looking for an Operations Manager to lead the day-to-day running of the business. The founder of TreeNut Cheezery is stepping back from operations later this year, and this role exists to fill that gap. You will be the most senior person in the building — responsible for a team of five people across production, sales, fulfillment, and administration.

You'll report directly to the owner and collaborate on strategy and direction, but you'll have full autonomy over day-to-day decisions. Significant or financial decisions above a certain threshold will involve the owner — everything else is yours to handle.

This role suits someone who is self-directed, comfortable with ambiguity, and energised by variety. You won't be handed a set of instructions. You'll be expected to identify what needs to be done and do it.

What We're Looking For

Someone who takes ownership — you notice problems and solve them without being asked
3+ years experience in a supervisory, coordinator, or management role
A background in startups, small businesses, or fast-moving environments — you're used to wearing multiple hats and getting things done without a lot of structure around you
Comfortable with numbers — you can read a budget, track spend, and spot when something doesn't add up
High emotional intelligence — you're able to have difficult conversations with care, read the room, and handle interpersonal dynamics without creating drama
Strong communicator in both English and Bahasa Indonesia
Fluent with spreadsheets — Excel or Google Sheets. You use them naturally for tracking, reporting, and staying organised.
Organised, reliable, and proactive — you build systems, not just follow them

Main responsibilities

People & team

Hold weekly team check-ins and keep communication flowing across the team
Manage leave, absences, and cover
Handle performance conversations, conflict resolution, and staff wellbeing
Oversee onboarding of new staff
Actively develop the capability and confidence of team members
Lead recruitment when needed, with owner sign-off on final decisions

Operations

Monitor KPIs and maintain a simple monthly reporting rhythm
Ensure smooth handoffs between sales, production, and fulfillment
Oversee purchasing decisions within an agreed budget threshold
Keep an eye on capacity — flagging when the team is over- or under-loaded

Finance & compliance

Work within a monthly operational budget and monitor spend against it
Flag unusual costs or financial risks to the owner promptly
Build and maintain SOPs across the business
Support ongoing regulatory and certification processes

Strategy & growth

Conduct a quarterly business review — what's working, what isn't
Collaborate with the owner on business direction and priorities
Coordinate freelancers or consultants for product development and marketing projects
Keep the business moving forward, not just keeping it stable

About Us

TreeNut Cheezery is a small, handcrafted vegan food business based in Ubud. We make cashew- and pili nut-based cheeses and other plant-based products, sold across Bali and beyond. We've been operating for six years and have a small, dedicated team of five.

We care about what we make, how we make it, and who we work with. We're not a corporate environment — we're a craft food business with a serious commitment to quality and a relaxed, honest culture.

Discover our products Learn about our team Understand Our values See how we help

Job Specification

This is a real leadership role with genuine autonomy. You won't have a manager standing over you — you'll be trusted to run the business, make decisions, and take ownership of outcomes. For the right person, that's a rare opportunity at this stage of a career.

You'll be joining a small, close-knit team in one of Ubud's most interesting small food businesses. The work is varied, the environment is relaxed, and the products are something you can feel good about.

Salary is competitive and based on experience. We're open to a conversation about what's right for the right candidate.

This role begins with a 6-month probationary contract. At the end of the probation period, performance and fit will be reviewed, and the contract may then be converted to a permanent position.